cleardeals

Cleardeals Seller Service Refund Policy

At Cleardeals, we strive to provide transparent and performance-driven real estate services. This policy outlines the refund terms applicable to our Seller Service Packages under the Quick Sell – Money Back Program.

1. Service Plans and Pricing

Package Name	Service Duration	Plan Price (₹)	GST @18% (₹)	Total Amount Payable (₹)
Quick Sell – Money Back (Basic Plan)	2 Months	20,000	3,600	23,600
Quick Sell – Money Back (Platinum Plan)	3 Months	30,000	5,400	35,400
Quick Sell – Money Back (Premium Plan)	4 Months	40,000	7,200	47,200
Quick Sell – Money Back (All-in-One Plan)	6 Months	60,000	10,800	70,800

Note: GST is applicable as per prevailing government norms.

2. 50% Money-Back Guarantee Clause

Clients are eligible for a 50% refund on the basic package amount (excluding GST) only under the following conditions:

The property is successfully sold through any external or third-party source during the service tenure.
The client postpones or withdraws the selling decision within the service period.
The property remains unsold despite Cleardeals' efforts throughout the committed service duration.

Refunds, if applicable, are processed within 5 working days from the date of eligibility confirmation.

3. Policy for 50% Advance/Part Payment Option

If the client opts to pay 50% of the total service fee upfront, the following terms shall apply:

Example: For the Platinum Plan, the initial payable amount would be Rs 15,000 + 18% GST = Rs 17,700.
The remaining 50% of the service fee will be due only upon receipt of the property sale token via Cleardeals.

4. Non-Refund Conditions

If the client sells the property independently or via external reference.
If the client cancels, delays, or withdraws the sale decision within the active service period.
If the transaction fails due to reasons not attributable to Cleardeals (legal, financial, or personal reasons).

In any of the above cases, the initial 50% payment shall be non-refundable, and Cleardeals will not demand the balance amount.

5. Non-Refundable Services

The following services are strictly non-refundable under all conditions:

Rental Service Packages
Legal Advisory Services
Loan Assistance Services

These services involve immediate resource allocation, partner coordination, and backend processing—hence, once initiated, no refunds shall be issued.

6. Additional Notes

Refunds apply only on the base package amount. GST and taxes are non-refundable.
Refund claims must be raised in writing with supporting documentation.
This policy is subject to change without prior notice based on operational or legal compliance requirements.

7. Contact Information

For any assistance regarding refunds, please contact us at:

Email: contact@cleardeals.co.in